returning unused stock
Asked by... richard blackhurst from Lytham

The Question

I’ve ordered too many tiles. Would you take back unopened stock?

The Answer

we can arrange a collection for unused stock.

The goods must be securely packed onto a pallet and our hauliers will return the goods to ourselves.

At this point we will assess the goods for resaleability & deduct the collection charge. The difference will then be refunded to you.

In the case of a small number of tiles to be returned, the haulage costs can sometimes outweigh the value of the refund

- Friday 29th March 2019
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