Family Business, Family Values
Mrs Stone Store is an established and respected industry authority on using natural stone in your interiors projects. The business is built on a simple but trusted approach of supplying high quality beautiful Brazilian slate and limestone at competitive prices coupled with a first class approach to customer service.
With over six family members working for mrs stone store there are strong family values at the heart of the business and this ensures that every customer and project is approached with attention to detail and a level of thoroughness which we inherently believe customers will not find anywhere else in the industry.
As regional finalists in the Midlands Family Business Awards 2013 and 2014 and nominated again for Best West Midlands Family Business with Family Business United in 2015 and 2016, our passion for natural stone is clearly evident to those outside of our industry.
We find many clients return to us time and time again and refer us to friends and family because of these values and we readily accommodate a wide variety of domestic and bespoke commercial projects.
With a wealth of experience in the natural stone industry, our extensive knowledge of slate and limestone means that we can advise you on all aspects of your project. From helping you to choose the right natural stone through to third party ancillary products such as tile adhesives, grouts and sealers we will make sure your stone looks beautiful for years to come. It is our knowledge of the natural stone industry that means you can trust us to find the perfect stone for your project – saving you time and money and giving you an end result you will enjoy for years to come.
Our business mission is to continue to cement our position as the premium online retailer for natural stone – the first choice for home owners, architects, interior designers and design consultants and help enhance spaces whether indoors, or outdoors by using the perfect products.
Our industry experience ensures that at mrs stone store our offer of customer support is more than just a sales promise. We deliver project advice, reliable technical assistance and guidance and are working on a number of consumer guides which can be used as references by homeowners to assist with specific projects. Every element of our website from our secure online store through to our comprehensive sampling service is geared to giving our customers the right information in the quickest possible way without compromising on quality.
So what is it that makes mrs stone store more than just another online retailer?
- We drive innovation - everyone at mrs stone store has a voice to suggest ways to improve or grow the business.
- We work together - whilst we all have our specific job roles working together on projects is a great way too pool together our collaborative skills.
- We focus on our clients - we see all our customers as part of the family. The better we get to know you the more we can advise you on your project.
- We want to help create beautiful spaces - that is why we source and supply only the finest natural stone from ethically run quarries across the globe and work hard with our suppliers to form valuable relationships.
- We deliver commercial success - our years of expertise have meant that we can work on domestic and commercial projects with ease and confidence.
- We always want to learn more - if you have a challenging project then we are open to working with you to find ways we can incorporate natural stone into your design ideas.
- We explain - we never assume that everyone knows everything about natural stone and so we educate and inform our customers so they have the complete picture to help their purchasing process.